People & Business Manager

About the Role

The People & Business Manager serves as the operational backbone and second-in-command at Wincovers Realty, overseeing day-to-day operations and leading a team of 10–15 staff. This critical leadership role reports directly to the Lead Consultant and is responsible for ensuring all departments function effectively, deliverables are tracked and completed on time, and business operations align with strategic priorities. The position combines operational management, people leadership, and executive support functions, requiring a highly organized, commercially minded professional who can drive accountability and maintain operational speed and precision.

What You'll Do

• Oversee entire day-to-day operations of Wincovers Realty, ensuring all departments function effectively and efficiently
• Lead and manage cross-functional teams of 10–15 staff, providing support, guidance, and accountability
• Track and ensure timely completion of all deliverables across departments, maintaining operational excellence
• Manage the Lead Consultant's diary, communications, meetings, and logistics to protect and optimize their time
• Serve as trusted second-in-command to the Lead Consultant, ensuring business operations align with strategic priorities
• Drive accountability across teams and maintain operational speed and precision throughout the organization
• Coordinate cross-functional initiatives and ensure seamless communication between departments
• Implement operational systems and processes that support business growth and efficiency

Required Qualifications

• Bachelor's degree in Business Administration, Management, Economics, Estate Management, or related discipline
• Minimum 2 years of experience in business management, operations, or similar supervisory role
• Proven ability to manage cross-functional teams of 10–15 staff members
• Highly organized with demonstrated results-driven approach
• Strong commercial mindset with ability to drive accountability across teams
• Excellent diary management, communications, and logistics coordination capabilities

Preferred Qualifications

• Postgraduate qualification or professional training in HR management or executive/personal assistance
• Membership of relevant professional body (e.g., CIPM - Chartered Institute of Personnel Management)
• Prior experience in real estate industry or fast-paced SME environment
• Previous experience as personal assistant, executive assistant, or in executive office-support role

Skills